Delivery Policy
Where we deliver
The live checkout will confirm whether your address is within a KRISHA LIV delivery area. This design preview does not establish a delivery coverage promise.
Slots and charges
Available days, order cut-off times, delivery slots, minimum order value and any delivery charge should be displayed before payment. These operational details are being finalized.
Receiving fresh and chilled items
Please provide an accessible address and someone available to receive the order. Inspect the items on delivery. Store chilled products promptly according to their labels; keep fresh items in the conditions specified for each product.
Delay, failed delivery and substitutions
Traffic, weather, supply and access issues may affect delivery. The live policy must explain notification, rescheduling, missed-delivery handling and any extra charge before an order is placed. Substitute items should require a clear customer choice.
Issues on receipt
If something is missing, damaged or appears unsuitable, contact customer support with the order number and photographs as soon as practical. The confirmed reporting window and resolution options will appear in the final policy.